How to Creatively Connect Online and Offline Behaviors to Drive Brand Growth
US consumers are increasingly expecting hybrid experiences when they shop*, so how do brands offer a seamless customer journey across online and offline channels? Join Indicia Worldwide’s David Jones, Head of Technology Alliances, Alex Liebler, CCO - NAM, and Harris Atkins, CEO Americas, as they explore how creativity enables future-focused brands to capture zero and first-party data to provide a joined-up customer experience across every touchpoint.
*Forrester , The US Retailers Customer Experience Index Rankings 2023.