Cross-Channel Orchestration Deep Dive

Customers don’t think in channels — they think in moments. Email, SMS, WhatsApp, mobile push, web push, and in-app messaging are all part of a single, connected experience. The challenge isn’t selecting the right channel — it’s orchestrating them intelligently. This roundtable brings together marketers to discuss how they’re coordinating messaging across Iterable’s full cross-channel ecosystem — email, SMS, WhatsApp, push, web push, and in-app — activating behavioral signals in real time, and using AI-driven decisioning to trigger the right message on the right channel at the right moment. Join peers to explore how leading teams are evolving from channel-based execution to journey-based orchestration that drives measurable performance without overwhelming customers.