FAQ

Location and Date

  • What is Activate 19?
    • Activate 19, the Growth Marketing Conference powered by Iterable, is an industry conference with the goal of bringing 600+ of the industry’s marketers together to transform the way we think about customer engagement.
  • Where will Activate 19 take place?
    • The Palace Hotel San Francisco
  • When is Activate 19?
    • April 22-24, 2018
    • The pre-conference workshop will begin on April 22, 2018 at 2pm*.
    • The regular conference programming will begin on April 22, 2018 at 5:30pm*.
    • *Times are subject to change

Registration

  • How much does Activate 19 cost?
    • Super Early Bird Pricing (until 12/31/18): $399
    • Early Bird Pricing (1/1/19-2/28/19): $599
    • Regular Pricing (3/1/19-4/12/19): $799
    • Pre-Conference Customer Workshop: $100
  • Am I allowed to attend the the Pre-Conference Customer Workshop?
    • If you are an existing Iterable Customer, you are welcome to attend the Foundation or Masterclass Workshop on April 22, 2018.
    • If you are not an Iterable Customer, we are unfortunately unable to accommodate you in the Pre-Conference Customer Workshop.
  • When does online registration open?
    • Online registration opens on October 24, 2018.
  • When does online registration close?
    • Online registration closes on April 12, 2019.
  • Are Activate 19 tickets limited?
    • Yes, there are limited spaces so be sure to sign up today.
  • How do I register?
    • Click the “Register” button on iterable.com/activate19.
  • I have completed my registration and want to make a change, how do I do this?
    • Email activate19@iterable.com with the email address you used to register and the change you would like to make.
  • How do I apply a promotion code?
    • Type it in the “Promo Code” field before clicking the “Register” button.
  • What is the cancellation policy?
    • Unfortunately, tickets are non-refundable. However, you may request a substitution until March 23, 2018 by emailing activate19@iterable.com.
  • Are substitutions permitted?
    • Yes, substitutions are permitted until April 12, 2019 by emailing activate19@iterable.com.
  • Can I bring a guest?
    • If you would like to invite a colleague to the event, please feel free to forward the invite. For groups of 5 or more, we are able to provide a group discount.

Accommodations

  • Are there special hotel rates?
    • Yes, $319 + tax at the Palace Hotel in San Francisco
  • How do I book my hotel for Activate 19?
    • You can book your hotel at the group rate using this link.

At Event

  • Will meals be provided?
    • Yes, breakfast, lunch and dinner will be provided on April 23, 2019 and breakfast and lunch will be provided on April 24, 2019.

Travel

  • What is the weather like in San Francisco in April?
    • High’s run from 60-70 degrees
    • Low’s run from 54-49 degrees
    • It is always best to bring some warm clothes with you as the weather in San Francisco can be unpredictable.
  • Which airports are closest to San Francisco?
    • San Francisco International Airport (SFO) is the closest major airport, an easy BART ride or a 25-minute drive from downtown. Alternatively, the Oakland International Airport (OAK) is a 35-minute drive over the Bay Bridge and is also accessible by BART.

Dress Code

  • What is the dress code for Activate?
    • Business casual attire is appropriate for all functions related to Activate. A jacket or sweater is recommended for air-conditioned rooms at the the Palace Hotel.