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Scaling Trust in the Age of AI: The Operating Discipline Behind Responsible Growth
Patrick Gunia • Vice President of Customer Value Optimization and Communications at HelloFresh
Ryan Wiggins • VP of Product at Mercury
As AI accelerates both operational scale and customer impact, trust becomes a leadership challenge, not a function. This executive panel focuses on the discipline required to scale AI responsibly while delivering customer-facing innovation that remains safe and dependable. We’ll explore how leaders align decision-making, accountability, and growth priorities, where breakdowns create risk at scale, and why trust is increasingly a competitive advantage you can’t retrofit.